Institutional Excellence according to the European Excellence Model (EFQM)

Training Content:
Focuses on introducing the European Excellence Model and its application in the governmental work environment.

Key Topics:

• Introduction to institutional excellence.

• The nine criteria of the EFQM model.

• Organizational maturity assessment.

• Self-assessment tools.

• Roadmap for achieving excellence.

Objectives:

• Enabling participants to understand the EFQM model.

• Training them to apply self-assessment tools.

• Building a culture of sustainable excellence.

• Enhancing competitiveness among UAE institutions.

Outcomes:

• A team capable of conducting self-assessment according to the EFQM model.

• Institutional action plans for excellence.

• Clear evaluation reports.

• Tangible improvements in institutional performance.